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Mattresses Return Policy Guide 2026
Updated January 2026 · 8 stores compared
Mattress returns are notoriously difficult — many stores require the mattress be 'tried' for 30 days before accepting a return, and some charge disposal fees. IKEA's 365-day sleep trial and Costco's satisfaction guarantee stand out as the most consumer-friendly.
Best Window
No limit
Average Window
98 days
Stores Compared
8
Mattresses Return Policy Comparison
Sorted by return window length. Windows shown are specific to mattresses where stores have category exceptions.
| Store | Return Window |
|---|---|
| CostcoBest | No limit |
| Sam's Club | No limit |
| IKEA | 1 year |
| JCPenney | 120 days |
| Amazon | 30 days |
| Bed Bath & Beyond (Overstock) | 30 days |
| Wayfair | 30 days |
| Walmart | 15 days |
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Best Store to Buy Mattresses: IKEA
IKEA offers a 365-day return policy on mattresses — the longest of any major retailer. Costco's satisfaction guarantee is technically unlimited but requires the mattress be in returnable condition. Both let you truly try the mattress for months before committing.
See IKEA's full return policy →Tips for Returning Mattresses
- ✓Use a mattress protector from day one — most stores won't accept a stained or soiled mattress return, even within the return window.
- ✓IKEA's 365-day policy requires the mattress to be in returnable condition — it must not be stained or soiled.
- ✓Many online mattress brands (Casper, Purple, Saatva) offer free 100-night trials — consider them for long trial periods.
- ✓Wayfair and Overstock charge return shipping for large items like mattresses — budget $100-300 for return freight.
- ✓Ask about disposal/removal fees when returning a mattress — Costco and IKEA typically handle this for you.
- ✓JCPenney's 120-day exception for mattresses is among the best at traditional department stores.
Frequently Asked Questions About Mattresses Returns
- What's the easiest store to return a mattress to?
- IKEA (365 days) and Costco (satisfaction guarantee, no set time limit) are the easiest stores to return mattresses. Both offer pickup service and don't charge restocking or disposal fees. JCPenney (120 days) and Walmart (90 days) are also generous.
- Can I return a used mattress?
- Yes, if the mattress is in returnable condition (no stains, soiling, or damage). IKEA, Costco, and most major retailers accept used mattresses within their return window as long as the mattress is in acceptable condition. Use a mattress protector from night one.
- Does Amazon have a good mattress return policy?
- Amazon's mattress return policy is 30 days — shorter than IKEA or Costco, but they offer free returns on most items. Mattress-in-a-box brands sold through Amazon may have their own separate sleep trials (often 100 nights). Check the brand's specific policy.
- Do I need to keep the original plastic to return a mattress?
- No — you're expected to use the mattress before returning it. Stores like Costco and IKEA don't require the original packaging. However, the mattress must be clean and in good condition. Wayfair and Overstock may have stricter requirements.